New rules from the famous European low-cost airline outraged passengers.

Ryanair plans to abandon paper boarding passes

Ryanair's CEO Michael O'Leary announced in October 2024 that the low-cost airline plans to stop using paper boarding passes and check-in counters by May 2025. Instead, the airline encourages passengers to use the Ryanair app to manage their tickets. However, this move has not been welcomed by everyone, and some passengers even called for a boycott of the airline.

Readers of the British publication Metro expressed their outrage at the impending changes in Ryanair's policy. They point out that not everyone has smartphones and apps to use the application. Some even recommend using other airlines, such as easyJet and Jet2. Other readers are also upset by the inconvenience of the innovation, as they worry about potential technical issues that may arise with the app or phone.

Some readers indicate that not all airports where Ryanair operates accept digital boarding passes. These airports are located in Turkey, Morocco, and Tirana. Therefore, passengers planning to travel from these locations will have to check in and print paper boarding passes.

Some readers suggest that check-in counters can be useful in unforeseen circumstances when assistance from live personnel is needed. However, some appreciate the innovations and see no problem in using the app. They believe that paper boarding passes are outdated and that it is very convenient to use the app on the phone.

In any case, Ryanair's plans evoke mixed opinions among passengers, and Time will tell how they will be implemented.